Privacy Policy | South Wales Crucible

1. Introduction

This Privacy Policy explains how South Wales Crucible collects, uses, stores and protects personal data when you use this website (“the Site”). We aim to handle information in line with applicable UK data-protection laws, including the UK GDPR and the Data Protection Act 2018. Please read this policy carefully before using the Site.

2. Data controller

The data controller for information processed in connection with this Site is the operator of South Wales Crucible. If you have questions about how your information is handled, or if you want to exercise your rights, you can contact us using the details provided later in this policy.

3. Data we collect

Depending on how you use the Site, we may process the following categories of information:

• Usage data: information about how you use the Site, including pages visited, time spent, referring URL, device type, browser type, and approximate location (e.g. country or region derived from IP address). This may be collected automatically via cookies and similar technologies.
• Technical data: IP address, browser type and version, operating system, device identifiers, and other technical information necessary for the operation and security of the Site.
• Communication data: if you contact us (e.g. by email or a contact form), we will process the content of your message and your contact details in order to respond to you.
• Marketing and preferences: if you sign up to any newsletter or marketing communications, we will process your email address and any preferences you express.

We do not require you to create an account to use the Site. We do not collect payment card details or other financial data; any such data is collected and processed directly by the gambling operators you choose to use.

4. How we use your data

Where we have a lawful basis to do so, such as consent, legitimate interests or legal obligation, we may use personal data for the following purposes:

• To operate and improve the Site: to provide the Site, fix errors, and improve content and user experience.
• Analytics: to understand how visitors use the Site (e.g. which pages are popular, how users navigate) so we can improve our services. This may involve cookies and similar technologies; see our Cookie Policy for details.
• Affiliate and commercial purposes: we may use data (including usage and referral data) to attribute visits or sign-ups to third-party operators and to optimise our commercial relationships. This may involve sharing pseudonymised or aggregated data with partners.
• Security and legal compliance: to protect the Site from abuse, fraud, or illegal activity, and to comply with legal or regulatory obligations.
• Communications: to respond to your enquiries and, where you have opted in, to send you newsletters or marketing (you can unsubscribe at any time).

5. Cookies and similar technologies

The Site uses cookies and similar technologies, including tools such as pixels or local storage, to support functionality, analytics and related commercial activity. More detailed information is provided in our Cookie Policy, including how you can manage your preferences.

6. Sharing your data

We may disclose relevant information to the following categories of recipient:

• Service providers: third parties who help us run the Site (e.g. hosting, analytics, email delivery). We require them to use your data only for the purposes we specify and in accordance with data protection law.
• Affiliate and advertising partners: we may share pseudonymised or aggregated data (e.g. that a user from a certain region clicked a link to a particular operator) for attribution and commercial purposes. We do not sell your personal data to third parties for their own marketing in a way that identifies you by name.
• Regulators and law enforcement: where required by law or to protect our rights, we may disclose data to authorities.

If you click through to an external operator from this Site, that operator will handle your information under its own privacy policy and legal framework. We do not control those third-party practices.

7. Data retention

We keep personal data only for as long as reasonably necessary for the purposes explained in this policy, unless law requires a longer retention period. Some usage information may be stored in aggregated or anonymised form for longer than raw data. If you contact us directly, we may keep that correspondence for a limited time after the issue is resolved.

8. Security

We use a mix of technical and organisational safeguards designed to reduce the risk of unauthorised access, disclosure, alteration or loss. These measures may include secure hosting, access controls and encryption where suitable. No online system is perfectly secure, but we take reasonable steps to protect the information we handle.

9. International transfers

Personal data may be processed in the UK and, in some cases, in countries outside the UK through third-party service providers. Where information is transferred internationally, we aim to use appropriate safeguards, such as adequacy arrangements or contractual protections recognised under UK data-protection law.

10. Your rights (UK GDPR)

Under UK data-protection law, you may have the following rights:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data in certain circumstances (“right to be forgotten”).
• Restriction: request that we restrict processing in certain circumstances.
• Data portability: request a copy of your data in a structured, machine-readable format where the processing is based on consent or contract and is carried out by automated means.
• Object: object to processing based on legitimate interests or for direct marketing.
• Withdraw consent: where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
• Complain: lodge a complaint with the Information Commissioner’s Office (ICO) in the UK (ico.org.uk).

To exercise any of these rights, contact us using the details provided below. We aim to respond within the time required by law, although complex or high-volume requests may allow an extension.

11. Children

The Site is intended for adults and is not aimed at users under 18. We do not knowingly seek or collect personal data from children. If you believe a minor has provided us with information, please contact us so we can investigate and, where appropriate, remove it.

12. Changes to this policy

We may revise this Privacy Policy from time to time to reflect legal, technical or business changes. When that happens, the “Last updated” date will be amended. You should review this page periodically to stay informed about how your data may be used.

13. Contact

If you have questions about this policy or want to make a data-rights request, please contact us using the details available on the Site, including the contact information referenced in our terms and footer.